• Kaafirana will not be responsible for any incorrect fund transfer/voucher issuance against return arising due to erroneous input by customer. The customer take complete responsibility for the accuracy of the information provided.
  • It may take 7 business days for the amount to reflect in your bank account. Please ensure that the product is well packed  before handing over to our pickup Executive.


  • If you have problem with your order, especially in terms of fit, size, or color, or if you come across any defects, we’ll be happy to refund the amount.
  • Please return the unused item with tags within 7 days of receipt.
  • You can initiate the return by logging into your account. Reverse pickup will be done from our side wherever feasible. In extreme circumstances you may be asked to send the product through a reliable courier if reverse pickup facility isnot available.
  • A maximum amount of Rs.200 would be reimbursed towards the shipping cost in the same account used for making payment against the respective order.
  • You can email our customer support in case of any clarification. [email protected]
  • Refunds will be initiated after we receive and review the product at our warehouse.
  • Please note that limited period offers which run for a specific period or product-specific discounts may not be available by the time you return the order. Free Gifts cannot be returned or exchanged.


  • Have you changed your mind about your purchase?? Cancel it in easy steps.
  • If you cancel your order the product will be not dispatched from our warehouse. Just log into your account and cancel the order.
  • Once cancellation has been processed, you will get the refund to the same account used for making payment within 7 business days.


  • If you have multiple items in your order, you cannot cancel a single product. All items will be cancelled.
  • If you have paid using credits the same will be reverted to your account within 7 business days.


  • After an order is placed, it will take 2-4 days to get it ready to ship.
  • When it get Shipped you will receive a notification and tracking information on email.


  • Please read these terms and conditions carefully before using the kaafirana website, by using this website, you confirms that you have read, understand and agree to be bound by the terms and conditions of use contained on this legal webpage. You agree that you continued use of this website after any such amendment or change shall constitute your agreement to any such Changes.
  • We keep the information of our customers in the strictest of confidence. If you are not familiar to these documents, we encourage you to read them. The information and description contained on this site are intended as general information and are not necessarily complete description of all terms.


  • Offer is applicable on MRP.
  • Cancellation of the complete order is allowed.
  • One offer cannot be clubbed with any other offer.